You cannot access your website/email hosted at Vastspace

Symptom: You cannot access the website/email hosted at Vastspace but you can access others.

Most likely: Your internet public IP address is blocked by our Firewall. Use a device, for example, a smartphone on a different network by turning on your data network and turning off WI-FI to verify. 

 

To improve internet security,  we have a network mechanism to detect unusual network behaviours. The technique is scanning for opened ports which is the most common problem. Hackers can launch such malicious activities on your computer or devices to find opened ports and attack a host that has software vulnerabilities or loopholes.

We detect this type of scanning activity and block their IP address for a period of time. However, if this is happening to you, there are a few things that you can help us to help you to mitigate;